❓ Frequently Asked Questions – Laserboyz

Q: What products do you offer?
A: We specialize in custom laser-engraved gifts and décor, including cutting boards, Zippo lighters, coasters, drinkware, wedding signage, and personalized keepsakes.

 

Q: Do you take custom design requests?
A: Yes! We can engrave your logo, names, dates, or unique designs. Simply share your idea when ordering and we’ll send you a proof for approval.

 

Q: How do I place an order?
A: All orders are processed through our Etsy shop for secure checkout. Browse our listings, select your item, and include your personalization details.

 

Q: Can I see a preview before engraving?
A: Yes. For personalized items, we provide a digital proof for approval before production to ensure you love the design.

 

Q: Do you handle weddings and special events?
A: Absolutely. We create signage, table markers, favors, and décor pieces tailored for weddings, showers, and celebrations. Bulk orders are welcome.

 

Q: Do you offer bulk or business orders?
A: Yes, we can handle bulk orders for events, companies, and promotional products. Contact us for details.

 

Q: How long does production take?
A: Most orders ship within 3–7 business days after design approval. Larger or bulk orders may take longer — we’ll provide a timeline when you place your order.

 

Q: Do you ship nationwide?
A: Yes, we ship across the U.S. through Etsy’s shipping system.

 

Q: What if I need help with my order?
A: You can reach us anytime via our Contact Page or directly through Etsy messages.